Privacy Policy – El Pikete
El Pikete · Age 18+📄 Privacy Policy – El Pikete
At MySoftX we respect the privacy of our users and are committed to protecting their information. This policy describes how we handle data in the El Pikete application, a service for sending mobile top-ups (saldo) to Cuba.
📌 Information we collect
To provide the top-up service, El Pikete requires account creation and collects the following information:
• Account data: Name, email address and phone number used to register and identify your account.
• Recipient data: The Cuban phone number(s) you wish to top up.
• Transaction data: History of top-ups you make, including amount, date and status.
We only collect the information necessary to process your top-up requests and operate your account.
💳 Payments
El Pikete offers in-app payments to purchase mobile top-ups. Payments are processed securely by third-party payment providers. MySoftX does not store complete card numbers or full payment credentials on its own servers; this information is handled directly by the payment processor.
🔗 Third-party services
El Pikete relies on the following types of third-party services to operate:
• Payment processors: To securely handle in-app payments for top-ups.
• Top-up / carrier providers: To deliver the requested balance to the recipient's Cuban phone number.
• Cloud infrastructure: To store account and transaction data securely.
These services process the data described above solely to complete your transactions, in accordance with their own privacy policies.
💾 How we use your data
We use the collected data to:
• Create and manage your account.
• Process and deliver your top-up requests.
• Provide customer support and transaction history.
• Detect and prevent fraud or misuse of the service.
We do not sell your personal information to third parties.
⚙️ Requested permissions
• INTERNET: Required to process top-ups and communicate with our servers.
• BILLING / PAYMENTS: Required to process in-app payments.
🔒 Data security
We apply reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.
👶 Children's privacy
El Pikete is intended for users aged 18 and older. We do not knowingly collect personal information from minors.
🗑️ Account deletion
You may request the deletion of your account and associated data at any time by contacting us at the email below.
🔄 Changes to this policy
We may update this policy at any time. We will notify you of major changes through an app update.
📞 Contact
For any questions, write to us at info@mysoftx.com
At MySoftX we respect the privacy of our users and are committed to protecting their information. This policy describes how we handle data in the El Pikete application, a service for sending mobile top-ups (saldo) to Cuba.
📌 Information we collect
To provide the top-up service, El Pikete requires account creation and collects the following information:
• Account data: Name, email address and phone number used to register and identify your account.
• Recipient data: The Cuban phone number(s) you wish to top up.
• Transaction data: History of top-ups you make, including amount, date and status.
We only collect the information necessary to process your top-up requests and operate your account.
💳 Payments
El Pikete offers in-app payments to purchase mobile top-ups. Payments are processed securely by third-party payment providers. MySoftX does not store complete card numbers or full payment credentials on its own servers; this information is handled directly by the payment processor.
🔗 Third-party services
El Pikete relies on the following types of third-party services to operate:
• Payment processors: To securely handle in-app payments for top-ups.
• Top-up / carrier providers: To deliver the requested balance to the recipient's Cuban phone number.
• Cloud infrastructure: To store account and transaction data securely.
These services process the data described above solely to complete your transactions, in accordance with their own privacy policies.
💾 How we use your data
We use the collected data to:
• Create and manage your account.
• Process and deliver your top-up requests.
• Provide customer support and transaction history.
• Detect and prevent fraud or misuse of the service.
We do not sell your personal information to third parties.
⚙️ Requested permissions
• INTERNET: Required to process top-ups and communicate with our servers.
• BILLING / PAYMENTS: Required to process in-app payments.
🔒 Data security
We apply reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.
👶 Children's privacy
El Pikete is intended for users aged 18 and older. We do not knowingly collect personal information from minors.
🗑️ Account deletion
You may request the deletion of your account and associated data at any time by contacting us at the email below.
🔄 Changes to this policy
We may update this policy at any time. We will notify you of major changes through an app update.
📞 Contact
For any questions, write to us at info@mysoftx.com